Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Hex Trade's copy trading automation services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Risk Disclaimer

⚠️ Important Risk Warning

Copy trading involves substantial financial risk. Past performance does not guarantee future results. You may lose some or all of your invested capital. Hex Trade does not guarantee profits and is not liable for any losses incurred while using our services.

3. Eligibility and Requirements

  • You must be at least 18 years old to use our services
  • You must have the legal capacity to enter into binding agreements
  • You must comply with all applicable laws and regulations
  • You must have sufficient trading experience and understanding of financial markets

4. User Responsibilities

  • Maintain the security of your account credentials
  • Provide accurate and complete information
  • Comply with all applicable trading regulations
  • Not engage in market manipulation or fraudulent activities
  • Monitor your trading activities and performance

5. Service Description

Hex Trade provides copy trading automation services that allow you to:

  • Automatically copy trades from selected strategies
  • Manage risk parameters and position sizing
  • Monitor performance and analytics
  • Access multiple trading platforms

6. Fees and Payments

Our services are subject to subscription fees as outlined in our pricing plans. All fees are charged in advance and are non-refundable except as specified in our refund policy. We reserve the right to modify our pricing with 30 days' notice.

7. Refund Policy

We offer a 30-day money-back guarantee for new subscriptions. To request a refund, contact us at support@hextrade.io within 30 days of your initial purchase. Refunds for auto-renewals are not available.

8. Account Termination

We may suspend or terminate your account at any time for violations of these terms, fraudulent activity, or at our discretion. You may cancel your subscription at any time through your account settings.

9. Intellectual Property

All content, software, and intellectual property on our platform are owned by Hex Trade and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our proprietary materials.

10. Limitation of Liability

Hex Trade's liability is limited to the amount paid for our services in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages arising from your use of our services.

11. Governing Law

These Terms of Service are governed by the laws of the United Kingdom. Any disputes shall be resolved through binding arbitration in accordance with UK law.

12. Contact Information

For questions about these Terms of Service, please contact us at legal@hextrade.io